Tuesday, April 6, 2010

Customer Service Associate

TeleTech
A.S Fortuna St., Mandaue City, Cebu
Posted on : March 30, 2010 01:00 am
Category : Customer Svc / Support
Job ID : 18856
Accepting applications until April 21, 2010, Wednesday
Details
TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front- to back-office outsourced solutions.

We perform all of the business critical support processes efficiently and effectively, letting our clients remain focused on their core strategy, competition, and market agility. Our services and solutions include, but are not limited to:

� Complex customer management,
� Direct sales and marketing,
� Training development and delivery,
� Recruiting, staffing, and workforce management,
� Loan processing,
� Benefits and claims administration,
� Vendor management,
� Payroll administration, and
� eCommerce.

Currently we are looking for:

CUSTOMER SERVICE ASSOCIATE

Qualifications:
� Preferably graduates or should have completed at least 2 years of any college course
� Must have at least 6 months call center experience
� With strong comprehension and listening skills
� With excellent communication skills
� Willing to work on varied hours, weekends and holidays

For more information about our company, visit our website:
http://www.teletech.com
How to Apply
Walk-in applicants are welcome. Visit us at the following address:

TeleTech
Cebu Office
Levels 1 & 2, Oakridge IT Center
880 A.S. Fortuna St. Mandaue City, Cebu
6014 Philippines

Visit us Monday to Saturday, 9am to 6pm (bring a valid ID)

For recruitment information, contact
0920.278.9988

* Applicants are encouraged to bring valid NBI clearance, TIN and SSS number

Transcriptionists / Audio Editors (Full Time)

Babbleglass Philippines Inc.
Cebu City, Cebu
Posted on : March 30, 2010 11:54 am
Category : Customer Svc / Support
Job ID : 18937
Accepting applications until April 29, 2010, Thursday
Details
BABBLEGLASS PHILIPPINES, INC. is always looking for talented, qualified staff. BABBLEGLASS is all about our people. We believe in finding and working with the brighter, most serious, most mature and committed people we can find, and then in working with them to steadily improve their strengths, capabilities and opportunities.

FOR IMMEDIATE REQUIREMENTS:

TRANSCRIPTIONISTS / AUDIO EDITORS (FULL TIME)

Qualifications:
- Above average to excellent comprehension skills
- Good hearing acuity
- Transcription experience, a plus
- Fresh graduates are welcome to apply

Apply now and get the chance to get freebies when you pass our exam.

We are also giving out cash bonuses for candidates who pass the training and are deployed to production:
� 3,000 pesos to be released on 1st month of employment
� 5,000 pesos to be released upon regularization

Testing for transcription is from Mondays to Fridays between 9am to 7:30pm.

For more information about our company, visit our website:
http://www.babbleglass.com
How to Apply
Qualified walk in applicants are processed right away. We are accepting walk in applicants between Mondays to Fridays at 9am � 3pm. So if you got the above qualifications, submit your resume at our office:

Babbleglass Philippines Inc
Unit 2 15th floor Metrobank Plaza,
Fuente Osme�a Blvd., Cebu City

Technical Support Associate

TeleTech
A.S Fortuna St., Mandaue City, Cebu
Posted on : March 30, 2010 01:00 am
Category : Customer Svc / Support
Job ID : 18855
Accepting applications until April 21, 2010, Wednesday
Details
TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front- to back-office outsourced solutions.

We perform all of the business critical support processes efficiently and effectively, letting our clients remain focused on their core strategy, competition, and market agility. Our services and solutions include, but are not limited to:

� Complex customer management,
� Direct sales and marketing,
� Training development and delivery,
� Recruiting, staffing, and workforce management,
� Loan processing,
� Benefits and claims administration,
� Vendor management,
� Payroll administration, and
� eCommerce.

Currently we are looking for:

TECHNICAL SUPPORT ASSOCIATE

Qualifications:
� Preferably graduates or should have completed at least 2 years of any college course
� With computer hardware, software and network troubleshooting skills
� With strong comprehension and listening skills
� With excellent communication skills
� Willing to work on varied hours, weekends and holidays

For more information about our company, visit our website:
http://www.teletech.com
How to Apply
Walk-in applicants are welcome. Visit us at the following address:

TeleTech
Cebu Office
Levels 1 & 2, Oakridge IT Center
880 A.S. Fortuna St. Mandaue City, Cebu
6014 Philippines

Visit us Monday to Saturday, 9am to 6pm (bring a valid ID)

For recruitment information, contact
0920.278.9988

* Applicants are encouraged to bring valid NBI clearance, TIN and SSS number

URGENT HIRING! Customer Service Specialists

Convergys
Asiatown IT Park, Lahug, Cebu City, Cebu
Posted on : April 05, 2010 09:00 am
Category : Customer Svc / Support
Job ID : 18926
Accepting applications until February 05, 2011, Saturday
Video Profile
Details
Company Profile:
Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a "high-tech, human-touch" approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years.

Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.

Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has eight contact center facilities in the Philippines � six located throughout Metro Manila, two in Cebu City, and our ninth centre, in Bacolod City. We employed approximately 12,000 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business. For more information about us, visit our global website at www.convergys.com.

For more information about our company, visit our website:
http://www.convergys.com/careers

To know more about our latest recruitment events in your area , add us up in Facebook, Twitter and Multiply >>> Convergys Philippines
_____________________________________________________________________

A CUSTOMER SERVICE ASSOCIATES handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.

We are looking for candidates with:
- At least completed 2 years of college preferably a Computer related course
- Above average communication skills in English
-Basic computer operations knowledge
- An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
- An ability to deliver information at customer's knowledge level in an understandable manner
- An ability to apply a logical problem solving approach to resolving customer problems and inquiries
- Strong interpersonal skills and ability to think independently and follow through effectively
- Strong customer service orientation.

*** Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.

*** Applicants should be Filipino citizens or hold relevant residence status.

*** Applicants must be willing to work in CEBU CITY.

FRESH GRADUATES ARE WELCOME TO APPLY.
How to Apply
Here are ways to apply for this position:

1. CLICK the �Click here to Apply� button below.
2. TEXT APPLY to 2600
3. VISIT our website at www.convergys.com/careers
4. CALL us at 411-9401
5. APPLY PERSONALLY at our Recruitment Center located at:

Convergys i3 Asiatown Office Ground Floor, i3 Building, Jose Maria Del Mar avenue,corner A. Abad Street, Asiatown IT Park, Lahug, Cebu City from Mondays through Fridays, 9:00AM to 5:00PM

START ASAP! Technical Support Representatives

Convergys
Asiatown IT Park, Lahug, Cebu City, Cebu
Posted on : April 05, 2010 09:00 am
Category : Customer Svc / Support
Job ID : 17547
Accepting applications until February 05, 2011, Saturday
Video Profile
Details
Company Profile:
Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a "high-tech, human-touch" approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years.

Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.

Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has eight contact center facilities in the Philippines � six located throughout Metro Manila, two in Cebu City, and our ninth centre, in Bacolod City. We employed approximately 12,000 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business. For more information about us, visit our global website at www.convergys.com.

For more information about our company, visit our website:
http://www.convergys.com/careers
_______________________________________________________________________

STAND OUT WITH CONVERGYS!

A TECHNICAL CUSTOMER SERVICE ASSOCIATE connects with customers via inbound calls, outbound calls or the internet to provide technical assistance concerning the set-up of home networks & Internet access.

We are looking for candidates with:
- At least completed 2 years of college preferably a Computer related course
- Excellent communication skills in English
- Basic computer operations knowledge
- An ability to handle irate customers effectively
- An ability to deliver information at customer�s knowledge level
- An ability to apply a logical problem solving approach to resolving customer problems and inquiries
- Strong interpersonal skills and thinks independently
- An ability to follow through effectively
- Dependability, keen on details and has strong customer service orientation

FRESH GRADUATES ARE WELCOME TO APPLY.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in CEBU.

Customer Service Associate positions also available for individuals with at least finished two (2) years of college.
How to Apply
Here are ways to apply for this position:

1. CLICK the �Click here to Apply� button below.
2. TEXT APPLY to 2600
3. VISIT our website at www.convergys.com/careers
4. CALL us at 411-9401
5. APPLY PERSONALLY at our Recruitment Center located at:
Convergys i3 Asiatown Office Ground Floor, i3 Building, Jose Maria Del Mar avenue,corner A. Abad Street, Asiatown IT Park, Lahug, Cebu City from Mondays through Fridays, 9:00AM to 5:00PM

Convergys is an equal opportunity employer.

Receptionist / Admin Assistant

Lighthouse Software Cebu Inc.
Cebu City, Cebu
Posted on : March 30, 2010 03:06 pm
Category : Customer Svc / Support
Job ID : 19524
Accepting applications until April 29, 2010, Thursday
Details
LIGHTHOUSE SOFTWARE CEBU INC., is a fully owned subsidiary of Lighthouse IP Group from the Netherlands.

Lighthouse Intellectual Property is operating in the field of visualization and intellectual property (IP) information analysis including the development of tools. Through its tools and solutions, Lighthouse Intellectual Property provides the financial markets with comprehensive and understandable suggestions in association with corporate intellectual properties.

Being the international service and supporting center of the Lighthouse IP Group, the Cebu office is currently covering the software development, document translation, data processing ,market research and customer service.

Currently we are looking for:

RECEPTIONIST / ADMIN ASSISTANT

Qualifications:
� College graduate.
� With pleasing personality , good interpersonal skills and excellent communication skills.
� Can work well under pressure ,and with minimal supervision
� Diligent, flexible, mature and responsible.
� Computer literate
� Customer oriented and a team player

For more information about our company, visit our website:
http://www.lighthousesoftware.com.ph

Customer Support Advisor - Collections

JPMorgan Chase & Co. - Cebu Captive Operations
Asia Town I.T. Park, Cebu City, Cebu
Posted on : April 05, 2010 09:01 am
Category : Customer Svc / Support
Job ID : 16942
Accepting applications until October 13, 2010, Wednesday
Details
Be a part of the first captive operations of a global financial services firm ! We are already accepting applications from individuals that have an interest in joining JPMorgan Chase & Co. captive operations .

Please note that we will start reviewing applications in January 2010 and all applications will be responded to no later than March 2010.

JPMorgan Chase & Co. � Cebu Captive Operations

JPMorgan Chase & Co. (NYSE: JPM) is excited to announce our latest expansion in the Philippines and we a number of exciting opportunities to be a part of our newest captive location in Cebu. Working directly for JPMorgan chase & Co., you will be part of one of the leading financial services firms in the world and as part of Chase Card Services operations in Cebu, you will have the opportunity to play a key role in building yet another critical part of our franchise.

About JPMorgan Chase &Co.

JPMorgan Chase and Co. has assets of approximately $2.2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small businesses and commercial banking, financial transaction processing, asset management and private equity. The headquarters for JPMorgan Chase is located in New York. J.P. Morgan Chase & Co. has six lines of business:
� Asset Management
� Card Services
� Commercial Banking
� Investment Bank
� Retail Financial Services
� Treasury & Securities Services

JPMorgan Chase and Co. holds leading positions in most major categories it competes in across its peer group. JPMorgan Chase and Co. reported full-year 2008 earnings of $5.6 billion on revenue of $67.3 billion. The firm intends to navigate through the intense credit and capital markets turbulence, protect the company and capitalize on any opportunities that present themselves. The firm has a history of showing leadership during times of financial crisis and will continue to build on that legacy. .

Culture:

JPMorgan Chase and Co. is committed to building vibrant communities, preserving the environment and promoting an inclusive culture that benefits its shareholders, customers, employees, neighbors and future generations. The firm does this in multiple ways, ranging from charitable giving and diversity initiatives to the promotion of economic opportunity and development. The organization strives to be fair and ethical in business practices and have a strong set of principles that guides our actions and informs decisions. The firm is helping to protect the environment and deepening community involvement.

The Role:

Customer Support Advisor- Collections

As a Collections-Customer Support Advisor, you play an integral role in Credit Card Services by handling the very first interaction with Chase customers in attempting to resolve delinquency and directly impacting the risk of loss to the bank. You will act as a credit counselor by offering solutions based on card members' individual needs with the goal of negotiating immediate payments and/or promises to pay with specified payment dates and amounts. Advisors are responsible for maintaining good customer relations while collecting on delinquent balances and negotiating solutions that are mutually beneficial to the cardholder and Chase. As a Customer Support Advisor, you will gain an understanding of consumer credit laws, bankruptcy, outside vendors/agents and foreclosure laws. Additionally, you will be exposed to other internal departments such as legal, bankruptcy, and settlement, partnering with them to enable debt repayment. Working in a fast-paced call centre environment, you will handle outbound and inbound calls to offer payment solutions and educate our customers on the importance of good credit. You are results oriented and enjoy the challenge of meeting or exceeding your goals.

Qualifications:
� Candidate must have completed at least 2 years in college
� Required language(s): English.
� Previous collections, customer service, sales, or call center experience preferred
� Applicants must be willing to work in Cebu City.
� Applicants should be Filipino citizens or hold relevant residence status.
� Demonstrated decision making, problem solving and analytical skills
� Strong communication skills both written and verbal
� Proficiency in a Windows based environment
� Ability to analyze multiple sources of information to determine best course of action
� Demonstrated persuasion and negotiating skills
� Must be willing to work in an environment that requires heavy phone-based customer interaction
� Full-Time positions available.

For more information about our company, visit our website:
http://www.jpmorganchase.com/careers

Customer Service Advisor

JPMorgan Chase & Co. - Cebu Captive Operations
Asia Town I.T. Park, Cebu City, Cebu
Posted on : April 05, 2010 09:02 am
Category : Customer Svc / Support
Job ID : 16943
Accepting applications until October 13, 2010, Wednesday
Details
Be a part of the first captive operations of a global financial services firm ! We are already accepting applications from individuals that have an interest in joining JPMorgan Chase & Co. captive operations.

Please note that we will start reviewing applications in January 2010 and all applications will be responded to no later than February 2010.

JPMorgan Chase & Co. - Cebu captive operations

JPMorgan Chase & Co. (NYSE: JPM) is excited to announce our latest expansion in the Philippines and we have a number of exciting opportunities to be a part of our newest captive location in Cebu. Working directly for JPMorgan Chase & Co., you will be part of one of the leading financial services firms in the world and as part of Chase Card Services operations in Cebu, you will have the opportunity to play a key role in building yet another critical part of our franchise.

About JPMorgan Chase & Co.

JPMorgan Chase & Co. has assets of approximately $2.2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small businesses and commercial banking, financial transaction processing, asset management and private equity. The headquarters for JPMorgan Chase & Co. is located in New York. JPMorgan Chase & Co. has six lines of business:
� Asset Management
� Card Services
� Commercial Banking
� Investment Bank
� Retail Financial Services
� Treasury & Securities Services
JPMorgan Chase & Co. holds leading positions in most major categories it competes in across its peer group. JPMorgan Chase & Co. reported full-year 2008 earnings of $5.6 billion on revenue of $67.3 billion. The firm intends to navigate through the intense credit and capital markets turbulence, protect the company and capitalize on any opportunities that present themselves. The firm has a history of showing leadership during times of financial crisis and will continue to build on that legacy. .

Culture:

JPMorgan Chase & Co. is committed to building vibrant communities, preserving the environment and promoting an inclusive culture that benefits its shareholders, customers, employees, neighbors and future generations. The firm does this in multiple ways, ranging from charitable giving and diversity initiatives to the promotion of economic opportunity and development. The organization strives to be fair and ethical in business practices and have a strong set of principles that guides our actions and informs decisions. The firm is helping to protect the environment and deepening community involvement.

The Role: Customer Service Advisor

RESPONSIBILITIES:
� Responsible for processing customer inquiries by proceeding through appropriate work flows determined by questioning and listening.
� The candidate will also be responsible for resolving financial and non-financial customer inquiries (e.g. billing explanations and account maintenance).
� The position also entails recognizing sales opportunities based on system generated flags which includes determining how to incorporate sales into call conversation; asking questions to learn about customer preferences directly related to Chase Products and services, introducing program to be sold, explaining features and benefits and how it addresses account holder's preferences or concerns, enrolling the customer in the program or transfers them to the correct department and confirms acceptance of product or service.
� The candidate will also be required to explain disclosures and product/service provisions and will also be responsible for tracking and identifying the reasons for sale/ no sale; dispositions the sale.

REQUIREMENTS:
� Candidate must have completed at least 2 years in college
� Required language(s): English.
� Previous customer service or call center experience preferred
� Applicants must be willing to work in Cebu City.
� Applicants should be Filipino citizens or hold relevant residence status.
� Full-Time positions available.
� Strong communication skills both written and verbal
� Demonstrated decision making, problem solving and analytical skills
� Proficiency in a Windows based environment
� Ability to analyze multiple sources of information to determine best course of action
� Must be willing to work in an environment that requires heavy phone-based customer interaction

For more information about our company, visit our website:
http://www.jpmorganchase.com/careers

Inbound / Outbound Sales Agent (Call Center)

Executive Boutique
Asia Town I.T. Park, Cebu City, Cebu
Posted on : April 05, 2010 09:03 am
Category : Customer Svc / Support
Job ID : 17590
Accepting applications until May 25, 2010, Tuesday
Details
We are looking for talented CALL CENTER AGENTS to help us ramp up several outbound sales campaigns that are beginning right now and throughout MARCH 2010.

We have a strong need for agents with phone sales experience.

Nurses are always welcome to apply.

We are a growing call center and offer our agents a unique opportunity to grow with us and help shape the future of our business.

We value our employees and the work we do together.

Job Description:
Lead Generation Specialist:
We have many openings for lead generation agents who contact homes and businesses in the US to gather and qualify information for our clients.

Phone Sales Specialist:
We have many openings for sales agents who contact homes and business in the US to gather information and close sales of products for our clients.

Apply at EB now and start earning money immediately.

Requirements:
- At least 18 years old
- With some college (having a degree would be an advantage)
- With some Call Center experience
- With inclinations towards selling
- Good interpersonal skills; and with pleasant disposition
- Computer literate
- Excellent English communication skills
- Good reasoning and decision making skills
- Applicants should be Filipino citizens or hold relevant residence status
- Full-Time positions available

Executive Boutique Call Center is a US owned and managed outsourcing company with offices in California, New York and a main call center facility in Cebu City, Philippines. EB is a trusted outsourcing partner to growing companies who are looking to save money on their operations and sales lead generation costs. We employ highly skilled Filipino call center agents who make lead generation and telemarketing calls to businesses and consumers in the US, Canada and Europe. We also provide outsourced customer service agents and virtual assistants who help firms stay in touch with their customers

For more information about our company, visit our website:
http://www.ebcallcenter.com
How to Apply
Please feel free to walk-in and submit your resume at our office at the 12th floor Skyrise 2, Asiatown IT Park, Cebu City.

Virtual Assistant - (500 urgent)

Zion Contact Solutions
Homebased, Cebu City, Cebu
Posted on : April 05, 2010 09:34 am
Category : Customer Svc / Support
Job ID : 19523
Accepting applications until April 29, 2010, Thursday
Details
We are an Internet real estate service currently teaching our students how to earn money in real estate and how maximize their time and money by hiring Virtual Assistants in the Philippines

Now Hiring: VIRTUAL ASSISTANTS (500 needed)
- to work at night (daytime U.S. office hours)
- Base fee of $320 per month.

Basic Qualifications/Requirements:
- Excellent Oral / Written English communication skills.
- Owns PC and headset with microphone.
- Good internet connection (Preference, DSL Connection - wired )
- Internet Savvy.
- Currently not employed.
- Willing to work night shift.
- Does not have any other online activities.
- Applicants with U.S. Real Estate related experiences are preferred but not necessary.
- Preferably with call center experiences handling in inbound or outbound calls minimum of (6) months, but not necessary.
- Locating real estate deals and contacting sellers to establish a working relationship with them.

Note: Previous applicant's need not apply for this position. If you have been pre-screened and passed you don't need to attend this screening.

Operations Manager (for Call Center)

Operations Manager (for Call Center)
2 years experience required
724 Care Inc.
Tipolo, Mandaue City, Cebu
Posted on : April 06, 2010 01:00 am
Category : Customer Svc / Support
Job ID : 19435
Accepting applications until April 22, 2010, Thursday
Details
724Care Inc. is the leading business-to-consumer and business-to-business telesales and marketing company. We specialize in direct marketing programs for industry and offer unique marketing solutions to our clients.

Currently we are looking for:

OPERATIONS MANAGER

Job Description
- Oversee all day to day activities, ensuring that services levels and workflow meet and exceed defined standards;
- Able to manage a team to meet and exceed productivity, quality, and compliance objectives;
- Be an employee advocate - removing barriers and raising awareness;
- Support the successful implementation of new or enhanced client initiatives and identify opportunities for improvement; initiates steps to implement change;
- Provide a climate in which open communication and expression is valued and encouraged.
- Ensure that staffing resources are utilized to effectively support the worklfow and arrival pattern to meet service levels and other standards.
- Ensure that company records support compliance and financial obligations, and isssues are elevated and addressed.

Requirements
- Experience in supervising a call center environment
- Ability to work in a fast paced, complex and dynamic environment with progressive requirements
- Proven track record of successful project management
- Excellent in written and verbal communication skills
- Strong attention in detail
- Computer literate
- Demonstrated professionalism interacting with all levels of management
- Bachelor's Degree preferred or equivalent work experience with a successful track record and supporting references.
How to Apply
WALK-IN APPLICANTS are very welcome to visit our site.

724 Care Incorporated
2/F A.D Gothong Bldg., I.T Center, Subangdaku, Mandaue City
(Landmark: Chinabank Subangdaku Branch)

032 � 422-5977 local 647

Industrial Engineers

Primary Structures Corporation
# 333 V. Rama Avenue, Cebu City, Cebu
Posted on : April 06, 2010 01:00 am
Category : Engineering / Architecture
Job ID : 18900
Accepting applications until May 24, 2010, Monday
Details
Primary Structures Corporation is one of the construction industry leaders committed to give the Best Quality Service. For over half a century, we have accomplished large industrial and residential projects all over the Philippines.

We currently welcome competent and results-oriented professionals to become part of our team.

INDUSTRIAL ENGINEERS

� Industrial Engineering graduate from a reputable school
� With Masteral units is an advantage
� Average communication skills
� Willing to accept field assignment
� Can work with less supervision

Qualified applicants can look forward to a competitive compensation package, intensive employee training and development and opportunities for career growth.

For more information about our company, visit our website:
http://www.primary.com.ph
How to Apply
Please send your application letter, resume, and photocopy of TOR with a recent 2 x 2 picture to:

The HRD Manager
Primary Structures Corporation
# 333 V. Rama Avenue, Cebu City

eTelecare, a Stream Global Services Company Customer Service Professionals (Fresh Grad/College level)

Customer Service Professionals (Fresh Grad/College level)
No experience required
eTelecare, a Stream Global Services Company
Asiatown IT Park, Cebu City, Cebu
Posted on : April 06, 2010 01:00 am
Category : Customer Svc / Support
Job ID : 7371
Accepting applications until September 28, 2010, Tuesday
Details
eTelecare, a Stream Global Services Company a leading call center and business process outsourcing (BPO) company, and the country's outstanding employer of the year by the People Management Association of the Philippines (PMAP). eTelecare is one of the Philippine�s largest contact centers, with 8 sites, and over 7,000 employees in this country alone. eTelecare has grown from a small outsourcing startup with one site and 500 employees, to one of the world�s leading customer contact center providers.

eTelecare, a Stream Global Services Company only recruits the best candidates from the country's leading universities and technical schools. Our new employees receive extensive instruction on call center skills, including American culture and idioms, sales techniques and customer service, before they train on client programs. As a result, our employees are capable of handling even the most complex programs and most demanding customers.

With superior service, and dramatic growth, eTelecare, a Stream Global Services Company is where careers take off.

CUSTOMER SERVICE PROFESSIONALS

Responsibilities:
� As a customer service agent, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:
- Must have finished at least two (2) years in college or possess a vocational/short course certificate.
- Excellent English communication skills.
- Good problem solving and decision making skills.
- Applicants should be Filipino citizens or hold relevant residence status.
- Fresh graduates/Entry level applicants are encouraged to apply.
- Full-Time positions available.

For more information about our company, visit our website:
http://www.eTelecare.com
How to Apply
Walk-in and experience ONE day application process. APPLY NOW!

Visit us at:

Ground Flr., i2 Bldg.
Asiatown IT Park,
Lahug, Cebu City
Hotline: (032) 411-9030

Technical Support Professionals (Php10,000.00 signing bonus)

eTelecare, a Stream Global Services Company
Asiatown IT Park, Cebu City, Cebu
Posted on : April 06, 2010 01:00 am
Category : IT / Computers
Job ID : 7370
Accepting applications until September 28, 2010, Tuesday
Details
eTelecare, a Stream Global Services Company. a leading call center and business process outsourcing (BPO) company, and the country's outstanding employer of the year by the People Management Association of the Philippines (PMAP). eTelecare is one of the Philippine�s largest contact centers, with 8 sites, and over 7,000 employees in this country alone. eTelecare has grown from a small outsourcing startup with one site and 500 employees, to one of the world�s leading customer contact center providers.

eTelecare, a Stream Global Services Company only recruits the best candidates from the country's leading universities and technical schools. Our new employees receive extensive instruction on call center skills, including American culture and idioms, sales techniques and customer service, before they train on client programs. As a result, our employees are capable of handling even the most complex programs and most demanding customers.

With superior service, and dramatic growth, eTelecare, a Stream Global Services Company is where careers take off.

TECHNICAL SUPPORT PROFESSIONALS
Php10,000 Signing Bonus for all Technical Support hires to start on March 29, 2010 only.

Responsibilities:
� As a technical support representative, you'll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for computer hardware. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:
- Must have finished at least two (2) years in college or a vocational/short course certificate.
- Good problem solving and decision making skills.
- Excellent English communication skills.

For more information about our company, visit our website:
http://www.eTelecare.com
How to Apply
Walk-in and experience ONE day application process. APPLY NOW!

Visit us at:

Ground Flr., i2 Bldg.
Asiatown IT Park,
Lahug, Cebu City
Hotline: (032) 411-9030

Customer Service Representatives

Call Center Academy
Gen. Maxilom Ave., Cebu City, Cebu
Posted on : April 06, 2010 09:43 am
Category : Customer Svc / Support
Job ID : 19584
Accepting applications until May 06, 2010, Thursday
Details
CALL CENTER ACADEMY
Education for world-class employability

*** The Pioneer and Leader in Call Center Training

Call Center Academy (CCA) is the leader and pioneer in call center training, an accredited institution of TESDA and a member of Cebu Chamber of Commerce which was established in 2001 to address the pressing need of providing employment opportunities for the call center and business process outsourcing (BPO). Has been awarded "Most Outstanding Call Center Training Academy" for two consecutive years, 2005-2006 and a nominee for "The Fastest Growing BPO Company".

In-house scholarship available..... APPLY NOW!

CUSTOMER SERVICE REPRESENTATIVES

Qualifications:
- Can converse well in English language
- Has completed at least two years in College
- Knowledge in PC troubleshooting (preferred)
- Willing to work on night shifts and extended hours
- Can work under pressure
- Has excellent customer service skills
- No work experience required
How to Apply
Send your resume and application letter to the following address:

Call Center Academy
#79 VEG Bldg., Gen. Maxilom Ave.
Cebu City, Cebu
6000 Philippines
(Building located between Mango Square Mall & St. Theresa College)
Contact #: (032) 412-0111
Mobile No.: (0922) 259-7176

Account Executive

Concept Specialist Inc.
Archbishop Avenue, Cebu City, Cebu
Posted on : April 06, 2010 10:34 am
Category : Sales / Marketing / Retail
Job ID : 19590
Accepting applications until May 06, 2010, Thursday
Details
CONCEPT SPECIALIST INC.

Is a company engaged in the distribution of world brand products to the Food & Beverage industry. Our clients include well-known hotels and restaurants in the country. Aside from the current products that we have, we are constantly expanding our market by adding up new product lines and services that will serve and satisfy the Filipino consumer. We are inviting highly motivated individuals to join our company as:

ACCOUNT EXECUTIVE

Qualifications:
- Male or Female, not more than 30 years old
- Candidate must possess at least a Bachelor's/ College Degree in any field
- Experience in sales is an advantage but not required
- Required Language: Filipino and English
- Good communications, interpersonal and negotiations skills
- Results oriented, hardworking, independent worker
- Fresh graduates are welcome to apply

For more information about us, visit our website:
http://www.conceptspecialist.com.ph
How to Apply
Interested applicants may personally apply at:

Concept Specialist Inc.
Unit #2 One Acacia Place, Archbishop Reyes Ave.
Cebu City, Cebu
6000 Philippines

Tel. No. 233-6569, 233-3208 to 09

* WALK-IN APPLICANTS ARE WELCOME TO APPLY FROM MONDAY TO FRIDAY FROM 10:00 A.M TO 4:00 P.M AND LOOK FOR MS. ALMA VILLORIA

APPLICANTS MUST BE A CEBU RESIDENT

Accounting Staff (URGENT)

Pages Holdings, Inc
Thirsty Compound Banilad, Cebu City, Cebu
Posted on : April 06, 2010 01:56 pm
Category : Accounting / Finance
Job ID : 19593
Accepting applications until May 09, 2010, Sunday
Details
Pages Holdings, Inc with its affiliates namely Thirsty Fresh Fruit Juices and Shakes, B.R. I. G.H.T Academy, Playhouse Children Center, My Playroom and Mooon Cafe, is urgently in need of:

ACCOUNTING STAFF (Code: AS)

Qualifications:
- Female or Male
- BS Accountancy graduate
- Knowledgeable in basic accounting functions
- Can work with less supervision
- Flexible and can do multi-tasking
- Computer Literate
- Work experience in accounting is an advantage.
How to Apply
INTERESTED and QUALIFIED applicants may address their application letter to the HR Manager and may personally submit their resume with recent 2x2 photo, and transcript of records to:

Pages Holdings, Inc.
Thirsty Compound Banilad Cebu City
Cebu, Cebu
6000 Philippines

Essay Writer

Cebu City, Cebu
Posted on : April 06, 2010 03:00 pm
Category : Education / Schools
Job ID : 19618
Accepting applications until May 06, 2010, Thursday
Details
FULL-TIME ESSAY WRITER

Salary:
-Range: 12,000 to 15,000 (Depends upon experience)

JOB DESCRIPTIONS:
- Must work 8 hours a day from Monday to Friday as Full-timer
- This position is responsible for writing essays for different topics or subjects.
- Ensures the best quality of essay (free of plagiarism, free of grammar/spelling mistakes)
- Corresponds to all the instructions specified by the customer
- Demonstrates good writing style (proper word choice, sentence structure, language flow)
- Correct content (no fake arguments, false facts)
- Must write essay that is properly formatted
- Adheres to deadline
- Revised essays according to customer�s comments/complaints

REQUIREMENTS:
- Updated Resume with picture
-TOR

Note: Applicants with good resume will be invited for interview and essay test with pay.

Call Center Agents

People2Outsource Inc. (P2O)
Cebu City, Cebu
This is an URGENT job vacancy!
Category : Customer Svc / Support
Job ID : 16981
Accepting applications until April 23, 2010, Friday
Details
People2Outsource Inc. or P2O is a new company put together by Filipinos for Filipinos. Our aim is to provide high value jobs for our countrymen that will allow them to apply their learning in school and earn a good income at the same time. Our initial focus will be to place qualified and talented candidates in call centers as this is the most plentiful and highest paying entry level job today.

WE ARE IN URGENT NEED OF FILLING IN OUR 1800 SLOTS!

CALL CENTER AGENTS

QUALIFICATIONS:
- Completed at least :

� Any 4 year degree course
� 2-3 yr Diploma Course preferably IT related courses
� 2 years in College

- Must be computer literate
- Must possess Average to Excellent English Communication Skills
- Willing to work on graveyard shift including weekends
- Must be willing to be assigned in Cebu or Manila

WE PROVIDE RELOCATION ASSISTANCE FOR PASSERS!

For more information about our company, visit our website:
http://www.people2outsource.com
How to Apply
You may pay us a visit at:

1404B, 14/F, Keppel Building
Cebu Business Park, Cebu City
from 9:00am to 7:00pm

or

you may call us at 236-5561, 415-7667; 0927-614-8115, 0922-869-9461, 0908-607-3493

Offshore Telemarketers Outbound Call Center Agents

Offshore Telemarketers
Matumbo, Pusok, Lapu-Lapu City, Cebu
Posted on : April 06, 2010 01:58 pm
Category : Customer Svc / Support
Job ID : 19597
Accepting applications until May 06, 2010, Thursday
Details
Offshore Telemarketers is a Canadian managed company that is based in the Philippines. Currently we provide world class services in offshore telemarketing to Canada, The United States of America, Australia, New Zealand, and The UK. Primarily we cater to small and midsized businesses and specialize with services in English.

OUTBOUND CALL CENTER AGENTS

We are looking for talented call center agents with EXCELLENT SPOKEN ENGLISH to help us with our outbound sales campaigns.

Excellent wages and bonuses are available for those with Exceptional English skills and Excellent Sales and closing Skills.

Job Descriptions:
- Outbound Call Center Agents
- NO cold calling. All our calls are existing customers of a Major U.S. company and your job will be to renew contracts and upgrade services.

Job Requirements:
� You must have Excellent Spoken English Skills
� Must be computer literate and a quick learner
� Good reasoning, decision making and closing skills
� Willing to work in Pusok, Lapu- Lapu
� Call Center Experience is an advantage, but not required
- Willing to work night shift
- Sales experience is a PLUS

Benefits:
- Basic Salary PLUS commissions! Earn up to 15k each month!!!
- Fun working environment
- With night differential allowance

For more information about our company, visit our website:
http://www.offshoretelemarketers.com
How to Apply
Visit us as a walk in applicant between the hours of 7am to 10 am Monday thru Friday.

Ground Floor, suite 109-E Keiner Hills
Lancaster/SDR Apartments Building
Matumbo, Pusok, Lapu- Lapu City

For an interview please contact us at: 505-9527

Thursday, April 1, 2010

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